New Business Administration, Coleshill

£24,000 - £26,000 per annum

Hours Monday – Friday (9 am – 5 pm) working onsite daily.

Answering reception calls and filtering them to the correct contacts

Providing copies of agreements etc. to customers up on request

Carrying out Credit and AML searches

Proposing deals to funders for credit review

Chasing funders for decisions and updating the system accordingly

Responsible for dealing with incoming documents; accurately checking all details.

Raise credit notes or re-invoice as required.

Responsible for raising customer documentation and ensuring all relevant documents are returned correctly.

Agreed, liaise with suppliers to arrange delivery date .

Check all final documentation for invoicing.

Keeping the Sales Team, dealers, funders and customers fully updated throughout the journey of an application.

Call/email suppliers to chase up any invoices and obtaining delivery dates and update the system accordingly.

Run reports for Sales Support Manager and Sales Team ensuring all the data is accurate.

Use system reports to manage team workflow Customer/ dealer contact.

Contact customers to ensure an agreement can be activated .

Contact suppliers for payment invoices and to obtain delivery dates.

Provide additional information to bank/lenders.

Handle customer details in line with GDPR.

Skills required:

Confident telephone manner, excellent communication skills

Strong attention to detail

Good Administration skills – Good working knowledge of MS Office